At Bliss Syra, we want you to be fully satisfied with your purchase. If you’re not completely happy with your order, you can return it within **7 days** of delivery for a refund or exchange, subject to the terms below.
Eligibility for Returns
– Items must be returned within 10 days of receiving your order.
– Items must be in their original condition, unworn, unwashed, and with all tags attached.
– We reserve the right to refuse returns that do not meet these criteria.
How to Initiate a Return
1. Contact Us: Please reach out to our customer support team at blisssyra@gmail.com within 10 days of receiving your item.
2. Return Approval: Once your return is approved, we will provide detailed instructions on how to send the item(s) back.
3. Shipping Costs: Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method to ensure safe delivery.
Refund Process
– Once your return is received and inspected, we will notify you of the status of your refund.
– Approved refunds will be processed within 5-7 business days to your original payment method.
– Please note that it may take additional time for your bank or credit card provider to reflect the refund in your account.
Non-Returnable Items
Please note that certain items, such as final sale items or items marked as non-returnable, are not eligible for return.
Questions?
If you have any questions regarding our return and refund policy, feel free to contact us at blisssyra@gmail.com.
