Terms and Conditions

Welcome to Bliss Syra, a luxury fashion brand committed to quality, exclusivity, and refined style. By using our website (www.blisssyra.com), you agree to the following Terms and Conditions. Please read them carefully before placing an order or engaging with our services.

1. Eligibility & Use

By accessing our website, you confirm that you are at least 18 years of age or have legal guardian consent. You agree not to misuse the platform or infringe on any applicable laws.

2. Product Integrity

Every Bliss Syra product is curated with premium materials and meticulous craftsmanship. We ensure all product descriptions and visuals are accurate, though subtle variations may occur due to photography and screen settings. Limited-edition drops and collections may have restricted availability.

3. Pricing & Payment

All prices are listed in Indian Rupees (INR) and are inclusive of all applicable taxes. We accept secure payments via credit/debit cards, UPI, net banking, and select digital wallets. For Cash on Delivery (COD), a service charge may apply.

4. Order Confirmation & Cancellation

Upon placing an order, you will receive a confirmation email. Bliss Syra reserves the right to cancel any order in case of inventory discrepancies, payment issues, or suspected fraud. In such cases, refunds will be issued promptly to the original payment method.

5. Shipping & Delivery

We process and dispatch orders within 2–5 business days. Delivery times may vary by location. As a luxury brand, we ensure packaging is secure and refined. Tracking details will be shared once the order is shipped.

6. Returns & Exchanges

Due to the exclusive nature of our collections, we accept returns and exchanges within 7 days of delivery under the following conditions:

  • Items must be unused, unwashed, and in original packaging with tags intact.

  • Return not applicable on innerwear, face masks, fragrances, and items purchased under offers or bundles.

Returns Process:

  • Initiate via our returns portal or customer support.

  • Reverse pickup may be arranged, or the customer can self-ship.

  • COD refunds are issued as store credit; prepaid orders are refunded to the original payment method.

A nominal logistics fee may be deducted for returns not meeting our policy.

7. Offers & Exclusivity

Promotions and discounts are offered selectively. Items purchased during a promotional period may be non-returnable unless found defective. Offers cannot be combined unless explicitly mentioned.

8. Intellectual Property

All content on our website, including the Bliss Syra logo, designs, photographs, and editorial copy, is proprietary and protected under Indian intellectual property law. Reproduction or misuse is strictly prohibited.

9. Privacy & Data Use

Bliss Syra respects your privacy. Any data collected is used solely to improve your experience and process orders. We do not sell or share your information with third parties without consent. Full details are available in our [Privacy Policy].

10. Limitation of Liability

We are not liable for indirect or incidental damages resulting from website use, order delays, or product misuse. Our responsibility is limited to the value of the product purchased.

11. Jurisdiction

All transactions and disputes are governed by the laws of India. Any legal matters will be resolved exclusively in the courts of Chennai, Tamil Nadu.

12. Amendments

Bliss Syra may revise these Terms and Conditions at any time. Updated terms will be reflected on this page. Continued use of the website implies agreement with the revised terms.

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